Map Of The Soul ON:E Knitted Hat

  • $46.95
  • $36.95
Reviews
Shipping
  • DO YOU SHIP WORLDWIDE?

We are proud to offer international shipping services that currently operate in over 200 countries worldwide. Nothing means more to us than bringing great value and service to all BTS fan around the world. We will continue to grow to deliver the best BTS merchandise and the best service to meet your need.

  • HOW MANY DAYS DOES SHIPPING TAKE?

Shipping time varies by location. These are our estimates using Our International Shipping Courier:

Last updated September 1, 2021

Location *Estimated Shipping Time
United States,  10-14 business days
United Kingdom, Canada
10-20 business days
Europe
10-20 business days
Australia, New Zealand
10-20 business days
East Asia
7-10 business days
Southeast Asia 20-45 business days
Middle east 20-45 business days
Mexico, Central America, South America
30-45 business days

*This doesn’t include our 2-4 day processing time.

  • DO YOU PROVIDE TRACKING INFORMATION?

Sure, we will send your order tracking information & tracking link within 1-3 business days after you placed your order. We will always make sure to provide it as quickly as possible!

  • HOW TO TRACK MY ORDER?

You can track your order by navigating to our 'track order' page, enter your tracking number or you may also try to track your order here: https://www.17track.net/en

  • WHAT IS A STANDARD SHIPPING?

If you placed your order with an standard shipping, your order will be protected meaning that if your package is not arrived within 45 days, we will be happy to make a full refund without question asked, and we will be also happy to resend/replace another package (the same items) in your order for free

  • WHAT IS AN INSURED SHIPPING?

If you placed your order with an insured shipping, your order will be protected meaning that if your package is not arrived within 30 days, we will be happy to make a full refund without question asked, and we will be also happy to resend/replace another package (the same items) in your order for free

  • WHERE IS MY PACKAGE

Depending on the country you live, shipping internationally usually takes 45 days at most but for example if you live in the US, Europe or East Asia, it takes only 20 days for the package to arrive + 3 processing days. For rare cases, shipping may take longer due to weather and waiting for airline to transfer the package.

  • MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.

For some shipping companies, it takes 2-5 business days for the tracking information to be updated on the system after the item is shipped. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.


  • MY TRACKING INFO SHOWS MY PACKAGE WAS DELIVERED, BUT I NEVER RECEIVE IT

We know how important your order is! We provides our customers with the option to track your package. If the tracking information states that your items have been delivered but you have not received it, please check around your neighborhood in case another home received it by mistake. Speak with family, roommates, etc. in the event they received it on your behalf. The package may also have been left with property managers or an apartment office. Sometime the package cannot be delivered because you entered an INCORRECT phone number during your checkout so our shipping company cannot contact you when the package arrived at your location.

Questions / Concerns?

If anything is unclear or if your have a special circumstance, give us a shout!
We can be reached by facebook live chat or email, support@btsmania.com

We will always do our best help you ~ 🖤